2023 Trustpilot, Inc. All rights reserved. Because that is a lot of additional money - I already own a deeded week and paid that much for 9000 points. Verification can help ensure real people write reviews about real companies. DIAMOND RESORT IS A SCAM - Diamond Resorts International Category: Timeshare Resort Company Name: Diamond Resorts International Posted: Apr 16, 2022 by William Bryan Diamond and Hilton are both terrible companies! HORRIBLE! We are also DRI silver status members for over 10 yrs. Required fields are marked *. I have a deed at Lake Tahoe Vacation Resort but use Diamond points. In some cases, you won't get a refund if a hurricane strikes during your stay . During the trip following, my husband decided to attend another of their "meetings" and they explained that we needed to put in another $10K to ultimately save on maintenance fees. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. shifted massive amounts of DRI's internal corporate overhead expenses to the timeshare owners under the guise of legitimate common expenses of the Association," the complaint reads . We cant ever make reservations for anything we want, that was misrepresented the entire time. Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA Diamond Resorts Timeshares: Timeshare: timeshare billing of maintenance fees: Timeshare rentals: Timeshare ripoffs: Timeshare Sales: Diamond Resorts International LAS VEGAS, NEVADA Author: Los Angeles You will have more amenities than a luxury hotel and all the privacy you . I We are survivors of the camp fire. NEF, BRITTANY, KARIANA, ANDREA, ALEX. The maintenance once I am not happy with has means of renting out rooms to collect money and those can be used toward maintenance and utilities etc. This was the BIGGEST SCAM! They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. We were told that, if we didnt upgrade to HGVC, wed be left with shrinking inventory and rising maintenance fees. rabbit sneeze attack; liberty finance equalisation fee; harris teeter covid booster shots. Read More. Anyone can write a Trustpilot review. This is a scam company who imitated being part of Hilton. Two hours later I once again contacted the same number with 33 callers in front of me with a call back in 30 min. It took us a very long time to get confirmation from the resort and the fine print states, Do not purchase airline tickets until confirmed from Resort. No support at the corporate level, the training is mediocre at best. This company offers timeshare sales, marketing and management. Grande villa resort and Cypress is amazing we have been coming here 2to3 times a year to this resorts for over 20 years..the staff /house keeping are wonderful the grounds and rooms are so clean..(except the windows outside do need cleaning ) but they went beyond the call of duty for our 40th anniversary we were brought champagne and wished a many happy anniversary That says so much for a resort I wanted to Thank them (Carla ,Anna and please forgive me I forgot the guy's name who made sure that we had the most wonderful time and the perfect room) they were absolutely wonderful we love it here and will be continuing on through the years Thank you Diamond Resort Lake Buena VistaDec 16.came back January 27 2023 John and Rose Coleman , DO NOT BUY THIS ! Gave me information that wasnt true and left out important information. This is a total scam!!! I believe more than $100,000. We will love to be part of the class action suit. Many of our features might not work. Desired outcome: Can you provide some industry guidance? We will be leaving this trip early to find a hotel near by because it is that disgusting and we get no sleep because of the conjoint room. "We paid 10,000 for DRI points in 2007 with Sunterra. I have no intention of joining HGV. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This merger doesn't sound like it was in any owner's favor even the Hilton owners. All and all I eventually added it all up and the amount we had invested was astounding! It is hard to trust anyone now.. Like all of you, I was cohersted into signing the contract. Been a paying member for 16 years. Log in, Top 10 Travel Sites| Travel Website Reviews | Travel Website Deals |Travel Deal Widget for your Website| About us |FAQ|Reviews Disclosure|Privacy Policy, Diamond Resorts Reviews | DiamondResorts.com. We told them we'd think about it, and they said the offer was only good for today. Not much. Relax and enjoy the many attractions in Mexico. On September 11, I enthusiastically paid the deposit and filled out the contract. That is what you get with Diamondlies and lets downs. Does being fully vaccinated exempt me from travel restrictions? 9 First Class. Were platinum members and pay outrageous yearly maintenance fees. I hope you can provide me with some comments. All Inclusive destinations are available! The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. not getting points back from cancelled cruise due to covid, get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year. We did not become members. we went to Vegas to get away from all the devastation of the fire . We purchased a sampler package promising "many locations" to choose from within driving distance from our home. I am simply not falling for any more lies. I went to the Hotel in Orlando after several calls and they couldn't help me. Your email address will not be published. We are in the same boat. But today we send the letter of cancelation of that contract. My desired outcome would be to cancel my contract and get refunded for what i have payed. Well address brands like Worldmark Club, Wyndham Timeshare, RCI Timeshare, or Westgate Timeshare so check out the articles below. I still don't have those points in my account. I'll be reporting to BBB soon if it's not resolved. Refund of the stay and packages as this was an uncontrollable situation. The answer was yes, you no longer can bank with interval (even if you have a membership on your own with interval international, Hilton only uses RCI) and you have to use Diamond's crappy Destination Flex program (which I never use because it is not user friendly). I kept asking the lying salesman If I purchased this package, I don't want to sit through anymore presentations. Advertisers above have met our Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Close top bar. Information provided by various external sources. We are currently in contact with our credit company to dispute the charges. When I think of Diamond Resorts, the first thing that comes to . I was told that there would be a fee associated with opting in--more points--who knows? The finance department at this company is so shady. 9 business days still nothing, we called again, always excuses, we first have to sign the Terms and conditions, They send them now, and then 24 hours later we get a hotel confirmation. Diamond Owners need to get together. They purposely left out the details that would have made us walk away. This whole company has been a disappointment and has left a very sour taste in my mouth. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. They told us that if we bought a smaller package, we could use it for all of the locations and cruises etc. every time I call, which has been MANY! I will be researching the best way to unload this timeshare! I am a peoples person so I always take something away from the salesman approach and I respect the hustle. Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort. I knew it was a bad thing from the start but they don't car e about how u live whether u can afford it or not, all they care about is a sale. This is a con and a scam. Now I have to find a lawyer. red devils mc ontario. Also strange how they said we missed the "pre-merger" option which was a cost of only $18,000 to move to the Hilton program. engrosamiento mucoso etmoidal. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I am paying roughly $1,894.12 per year for maintenance. We would like our ownership to be terminated. One of my "benefits" from having my chase sapphire reserve is getting access to the Luxury resorts and hotels collection. This is an uncomfortable situation and it should be clarified this is my last resort and then I go directly to the BBB so that they can help me. Consumers want to see how a business took care of business. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. You are all liers. To book stays at non-HGV resorts and Diamond inventory, HGV owners will need to go through an exchange company probably RCI or Interval International to secure a reservation. This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. Mike Kennedy - Aug 03, 2021 As we previously reported in March, when the merger was first announced, the deal caused shockwaves through the timeshare industry. I'm a gold member in diamond. . Upon requesting a manager, I got as far as one jerk who claimed to have nobody above him. It has been the most outrageous conduct I have ever seen. We had the displeasure of attending our owners update yesterday here at Polo Towers so we could learn all the wonderful benefits of the Hilton merger. I am excited to see how all of this unfolds. Hilton will never see a dime of my money with this strong arm tactic. This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. I have outlined the tactics used by their sales staff. Here are 8 tips for writing great reviews. Nothing good will come from it for those of us that own with paid off memberships. A good portion of all-inclusive resorts are located in Mexico and the Caribbeanwhere hurricanes are known to wreak havoc. I turned both of them down. I'll check back later. It seems unless we spend more money we will have less to choose from. The logic given was incomprehensible, as usual. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. Why Ripoff Report will not release author information! But I do recall her saying we would still have access too all of our DRI resorts, as we have in the past. We were told no problem to book in Myrtle Beach- they don't even have a Mrytle Beach OPTION! The difference is, you pay each time for the cost of staying there. They literally wouldnt let us leave and kept sending more people in to turn on more pressure. Read More. HGVC Owner here. I believe the organisation are bordering on dishonesty and I intend to pursue all avenues to finally achieve satisfaction. We are so glad that we did. Get wrong info when you do get someone. This is after a month of failure to contact them. Destinations are transferable! A few days later we got the confirmation and immediately called to book our first trip. This is the 1st time in16 years I have made a request like this. The company has changed ownership twice since we joined and is now owned by Hilton. All prices in U.S. dollars unless otherwise stated. All sides denied it, but kept talking about it, because a Wyndham-Diamond merger sounded like a good fit of timeshare cultures. Of course it was nothing but a sales pitch. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. marjorie rubin harris / spectrum channel guide birmingham, al / is luxury diamond resorts legit. I believe Hilton has screwed all of its current club members!!! Share your photos and videos with others to prove the truth of your words. Been trying to transition out of ownership since last October. Desired outcome: Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. At the same time, here is how to detect malicious websites that replicate legitimate timeshare ones. I am Gold with Diamond with 39,000 points and he wanted me to purchase up to 54,000. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. The companies provided no guidance on what happens to those pre-paid vacation packages after HGV completes the buyout of Diamond Resorts. Presentations will tell members that they have to buy in to use the Hilton properties and benefits and at huge prices. This is the second bad experience Ive had using one of their packages. Why? I stayed at mystic dunes, little did I know what a 30 min presentation would lead me and my family too. get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year, A friend and I purchased membership with Diamond Resorts. Its a nightmare! Diamond, which was created in 2007 by Stephen J. Cloobeck, a veteran of the vacation ownership industry, has its headquarters in Las Vegas. If they rebrand a Diamond property it becomes a Hilton therefore no longer being available to us. Diamond resorts refused to move dates of our package or refund even with these circumstances. Cha c sn phm trong gi hng. I am Diamond member since 2007 and last year even upgraded to a platinum membership status. Diamond Resorts did not process the sale timely and when the 2021 fees were due in January 2021 my family was told that the full amount needed to be paid and they would refund the $1708. They tried to tell us that it was not a timeshare and we couldsell it, but now here we are trying to get out from under this and we are being told now that we cant.Save yourself the time and money. Whopping changes are ahead for members of both clubs, but none will surface until after the deal is closed, and approved by regulators, this summer. At which point, we backed out of the deal. It never got lowered, she was fired nobody contacted me. LAS VEGAS, March 15, 2021 /PRNewswire/ -- Diamond Resorts , a global leader in the hospitality, vacation ownership and entertainment industries, announces another legal victory in Diamond v.. At the sale they told me that they would always communicate with me in Spanish and then tell me that they don't speak Spanish. But it was Cloobeck who introduced Diamond Resorts to its unique points-based system. MarBrisa, a Hilton Grand Vacations Club Carlsbad, California Recharge along the golden coast of Southern California The Hilton Club - New York New York, New York Make a break for the Big Apple. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When you learn the answers they change the questions and we are always in limbo. Should not our contacts be canceled and money returned? What a shame for a company like this to make me feel frustrated. You are all liers. We accepted the offer. This is equal to $270.59 cents per night based on a seven night stay. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. On paper, the HGV buyout of Diamond appears to be a big win for HGV and a muddled ending for Diamond, which was bought by Apollo Global Management (an investment fund) in 2016 for $2.2 billion. BBB Business Profiles are subject to change at any time. Now I have to sell my car to keep my house. The presentation is just a sales pitch so they can get paid. Refund the money owed immediately. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I saw Hilton Grand Vacations just agreed to buy Diamond Resorts. [protected]@yahoo.com. Its the most frustrating thing, We are starting to think that no one works at this company at all. What have we gotten from that? Unfortunately, after traveling 9 hours by car. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. In late 2021 and 2022, the bigger-than-ever Hilton Vacation Club will then include 154 resorts and 720,000 owners with a global footprint that offers travel to mid-level, upscale and luxury resorts. So my total to walk away would be $18K. The price per points is a small profit to what I paid over the years for my DRI gold status. They must have purchased our info from Hilton. ALL INCLUSIVE VACATIONS Choose from Costa Rica, Curacao, Dominican Republic, Mexico, Jamaica or Panama to enjoy the all inclusive benefits offered. Stay away. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Diamond Resorts. What a clown show. I've been disappointed with Diamond Resorts since I purchased the timeshare but now it's worst than ever.
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