As with in-store purchases, your refund will be sent to the credit or debit card you used to make the purchase. Fortunately, there are several different ways to do this, even if you can't find the original receipt. If not, please contact Guest Services through the options toward the bottom of the page. To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). Prior purchases do not qualify for use with coupon/reward certificates., Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. The first is to enter your order number, along with your email. However, if you exchange for an item at a higher price point, you will need to pay for the difference in price and sales tax. Will Ulta Accept Returns After 60 Days? Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance. The same perk applies to purchases you made using the Ulta Beauty app or on Ulta.com. Certain items in your order may be considered hazardous materials (HAZMAT). You can also look up your return status online by logging into your ulta.com account and clicking on order status. Ulta Beautys diverse selection of products spans a wide variety of price ranges, from high-end cosmetics to bargain buys. Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. To avoid return shipping costs and speed up your refund, you may bring returned merchandise to any Ulta Beauty store. Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. Business days do not include Saturdays, Sundays, or holidays. Territories, PO Boxes and APO/FPO addresses. . Yes, click on the chat option on Ulta'sguest services pageanytime between 7am-11pm CT, 7 days a week.. No matter how you purchased the item, you can always bring it to any Ulta Beauty store location for a refund. For ulta.com shoppers, items excluded from coupons and promotions will be indicated in the shopping basket. Simply bring the item and all its components to the store within 60 days, along with your receipt, email confirmation,and/or packaging slip. Ulta has one of the most generous return policies among the fashion & beauty retailers. For your own security, you won't be able to submit an order on ulta.com if the billing address, credit card expiration date and/or security code doesn't match your credit card statement. You can also look up your return status online by logging into your ulta.com account and clicking on order status. The only exception is if you used your Ultamate Rewards ID at purchase - they can look up your receipt through this. If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it. Choose the amount preferred by clicking on it. You may also return through the mail. For purchases made online at ulta.com or using the Ulta Beauty App. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, The following text field filters the results for suggestions as you type. If you are having issues redeeming an active coupon, please contact Guest Services through the options toward the bottom of the page. In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). A full refund will be issued on a return that included a free product or gift, providing the return is within 60 days of original purchase. A service fee will be added for any check return unpaid by the bank. Review all items and quantities in your cart. The same policy applies when it comes to making an exchange without receipt. If assistance is needed to do so, please contact Guest Services through the options toward the bottom of the page. To start with the basics, Ulta's return policy states that products returned within 60 days of the original purchase with the original receipt can be fully refunded to the original payment method. Such receipt also does not constitute a confirmation that the product or service is in stock or otherwise available on the price and terms published on the Site, or published in any catalog or other advertisement . Thankfully, with how understanding Ulta is, you can return products without a receipt. This will give the option to opt into the gift being wrapped (toggle option), and to include a personalized message with the order up to 250 characters., PLEASE NOTE: Individual items within an order cannot be bagged, wrapped, or boxed separately. Here's How To Avoid Getting Banned From Making Returns At Sephora Lost your receipt? It actually probably doesn't matter. Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Once located, scroll past Store details, availability, and Services menu to Brands in Store. If shopping ulta.com on desktop, this is to the right of the screen. All orders containing Hazardous Materials have restrictions. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Please know we are always looking for opportunities to provide added value and the best prices available to our customers and thank you for your understanding.. For assistance in placing your order, please review below. However, if you've not got a receipt and you're not a member you'll receive a refund in store credits to spend in-store. Please keep in mind that Ulta will process your return without the packaging, so make sure you are still within 60 days. Buyers review your products. Starface Reviews: Are These Patches Worth It? Please review the specific exclusions or restrictions with each Ulta Beauty coupon or promotion prior to redemption. Missing Item? Ulta'scustomer service phone numberis 1-866-983-8582 and is available from 7am-11pm CT, 7 days a week. Once your order ships and you've received your final shipment notice, the hold will be released and the points will be deducted from your account. Choose as needed. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:, ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446, Return all products to Ulta Beauty by ground-only shipping. For Ultamate Rewards Members who don't have a receipt, purchases can be verified with your Ultamate Rewards member ID. In case you weren't aware, cashiers at ulta a heavily impacted when you choose not to sign up. If we can't fulfill the portion of your order that was paid for with your gift card, we'll return the money to it when you get your final shipment email. Even if you throw out the original box, youre not out of luck. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Ulta Guest Services | Ulta Beauty Under Payment & Billing, expand the 'Redeem Ultamate Rewards Points' field, select how many points you would like to redeem on this purchase and then place your order. You may always want to use a trackable shipping method. To serve you better, ulta.com will begin to process your order after you click the SUBMIT ORDER button. Product(s) returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultamate Rewards member ID), will be fully refunded via the original form of payment. Ulta Return Policy 101 (Including Tips + Hacks) | ClothedUp Hold onto your Ulta Beauty gift card until you receive your entire order. CHANEL, N1 DE CHANEL, Dyson, Olaplex, Early Black Friday Deals, Black Friday Deals, 5 for $5, 5 for $10, Beauty Steals, Beauty Deals, Spring Haul Offers & Fall Haul Offers and clearance, Cannot be redeemed for cash or gift cards., Cannot be combined with any other Ulta Beauty coupon offer., Valid through dates specified on coupon or promotion., Void if copied or transferred and where prohibited by law., Please note some coupons and promotions may be offered only on ulta.com, Only one coupon code may be redeemed per order on ulta.com, Coupon/discount is not valid for purchases at Ulta Beauty at Target or Target.com, You may review the full list of excluded Brands here! Redeem your coupon by entering the coupon code in the space provided and click APPLY CODE. You can do that by clicking on the number "1" next to "Add To Bag" on the Mobile App. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:, ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446, Return all products to Ulta Beauty by ground-only shipping. Receive emails or texts about our latest sales, new arrivals and special offers. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! A full refund will be issued on a return that included a free product or gift, providing the return is within 60 days of original purchase. All applicable promotions, offers, discounts, and coupons applied at the time of purchase will be prorated and deducted from the amount of refunds or credits, including loyalty points. If you receive a dissatisfying order or a gift you want to return, you have 60 days to do so and get a refund, an exchange, or a replacement. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped, or you received defective merchandise. If you would like to exchange a product for the same item, no payment is required - just bring it in and you're good to go. For assistance in placing your order, please review below. 3 - Always Try to Return Items (Even if past the return window) - Their policy is pretty lenient and most locations let you return stuff for store credit well beyond their stated . Territories, PO Boxes, APO/FPO addresses and oversized packages.. If not, please contact Guest Services through the options toward the bottom of the page. UPS or the U.S. ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446 . Business days do not include Saturdays, Sundays, or holidays. About Ulta Return Policy - Return Policy Because Ulta doesn't offer price adjustments, you won't be able to get the $12 back. Territories, PO Boxes and APO/FPO addresses. Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. You will want to verify that address matches the one on your shipping label. To redeem points, click on "Redeem Ultamate Rewards Points". Quality is very important to us. Orders placed after the cutoff time will deliver the following day. Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. Redeem your coupon by entering the coupon code in the space provided and click APPLY CODE. Therefore, these items cannot be shipped to all addresses. Romeoville, IL 60446. As long as Ulta can verify the original price you paid for the item, theyll issue a full refund to whatever payment form you used to make the purchase. Customers who wish to get a refund for their PayPal accounts should call Customer Care at 1-888-607-4287. Unlike some other stores, Ulta doesn't ask many questions when it comes to returns and doesn't seem to mind offering a refund for no other reason than that you didn't end up liking them. If you would like to pick up your order in store or curbside, choose "Pick up" on the Mobile app or "Pickup in Store" if on ulta.com. Once you finish adding products to your bag, proceed to Secure Checkout and confirm your shipping and payment information. Once located, scroll past Store details, availability, and Services menu to Brands in Store. In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). The return policy at Ulta is generous because it allows you 60 days to return an item. According to Ulta's website, you can return the package to this address: ulta.com Returns Center. Buyers review your products. 1. Hold onto your Ulta Beauty gift card until you receive your entire order. we already know you're eyeing your next beauty haul, and we can make that happen sooner with our ultamate rewards program! Our associates are trained to inspect and then properly dispose of any returned items that have been used, damaged or expired. , It is important to note that not all items available online are available in store. We wish we could extend these special offers far and wide on all of the products and services we offer, but we are often limited by reasons beyond our control. You may return or exchange in store with your receipt or contact Guest Services through the options toward the bottom of the page for assistance with mailing the item back. On the packing list, you should find a return mailing label. But it will be issued via store credit. ; The Simply take returns policy if we provide your item to. However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Hazardous materials include: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). **Total delivery time includes processing and carrier transit time. If it has been one business day since the date of delivery and you still cannot locate your package, please contact Guest Services through the options toward the bottom of the page. 2 - Avoid Return Shipping Costs - There is ONLY one way to do this and that is to bring your online purchase to an Ulta Beauty store to process your return. If needed, you can "Remove" or "Save For Later" as needed. Can I Return an Item to Ulta Beauty without the box or original package? **To avoid returned shipping fees and waiting, you can bring back your merchandise to any of our stores. source: ex ulta employee 235 Electronic-Spare-537 2 mo. . You can track the process of your return under the order status section of your Ulta.com account. However, if you originally used an online payment service (e.g., PayPal), your refund will be made to your preferred credit or debit card or issued as an in-store credit. Once ready, click "Add To Bag" and the item will be placed in your bag as indicated by the bag icon in the top right of your screen. We only charge you for items that have shipped. Visit our list of stores here to locate your desired location! If you are on ulta.com, you can change your quantity once added to bag by pressing "+" for more or "-" for less. We're all about bringing you a top shopping experience from start to finish. If the coupon code is valid, the applicable discount or promotion will appear in the shopping basket. Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! In rare instances, and based on item, gift wrap may be used but is not an available option during check out., Before checking out, choose "Make This Order A Gift" in your shopping bag.
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