Official Tickets and Your Source for Live Entertainment | AXS.com If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Let us know what you were doing when this page came up, plus your IP and request ID Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. I went on live chat to sort out getting refunds for postponed tickets. We all hate lines. ', Beware of this fake Disney+ phishing email. Peter Kay tickets --. You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. The site owner may have set restrictions that prevent you from accessing the site. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. The document details need to meet the requirements of your Booking Refund Protection. has anyone ever gotten a successful refund on an axs ticket? It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. can reveal. File a Claim | Allianz Global Assistance - Allianz travel insurance We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). Reporting Fraud - AXS Help Center What is AXS Premium? Well need evidence from the relevant transport authority. How do you send documents to Uber? Therefore, we ask for: A completed medical confirmation form. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. The partial refund was completed early August 2020. However, it is not clear if this would cover government advice. x. No refunds are offered for online (virtual) events unless the event is canceled. The site owner may have set restrictions that prevent you from accessing the site. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. Are you looking for comprehensive cover for Covid cancellations? If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. Problem is I cant attend the event anymore :( so I cant get a refund. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) To help us process your application quickly, please share as much information with us as possible and attach supporting documents. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. If they pay you now, there's no insurance for them if the new owners are refused entry. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Can I get my money back for cancelled or postponed events? In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. If I have XCover ticket insurance and miss an event, can I get a refund? We need you to provide specific evidence of illness or injury for the ticket holder affected. UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. I don't know why LiveNation pushes them, but it . Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. Please note that further documentation may be required following our review. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. If you have not received your tickets 3 days before your . Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Cant get ticket refund from AXS MoneySavingExpert Forum This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Hey did you end up filing a claim with Amex? Terms and conditions of sites linked to by or from the Service may vary by site. Find a will ticket on Gumtree, the #1 site for . These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Below you'll find an important update on COVID-19 and your events. Can I get a refund for a cancelled or postponed event? Please note: The account holder is liable for bank charges levied by the receiving bank. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. AEG Presents They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. We act on behalf of a seller (our Client) when selling Primary tickets. Articles in this section - AXS Help Center Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Any ticket issued via the Service is a revocable license. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. Occasionally making progress only to be timed out. By Insurance Site July 2, 2022 July 2, 2022. Has anyone experienced anything similar? By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. Do Not Buy Ticket Insurance From Ticketmaster/Allianz The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. We appreciate your patience during this unprecedented time. There are no suggested results at this time. Thanks for signing up for the event guide! With a simple integration this product has gone from strength to strength enabling AXS . Fan Update. Dollars. If the event is rescheduled, we'll advise what options are available to you. SOLD TICKETS VIA AXS MoneySavingExpert Forum Be the first to know. PROPER CONDUCT. Took about 5-6 weeks and lots of following up but did get all my money back. We can't reclaim the money and issue the refund to a new card for you. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Feb 17. If you are purchasing a resale ticket (i.e. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. Submission of our own medical confirmation form is preferred, please download it here: medical form template. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. In these cases, customer service will attempt to contact you, using the information we have on file. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. I can't go to a concert anymore, any tips to ensure i get my money back? I would like a refund for a cancelled/rescheduled - AXS Help Centre The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. Footer.languageSelector.ja-jp.region Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. We act as a sales agent for our Client. 36. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. To read the updated Privacy Policy, please. x, Footer.languageSelector.ja-jp.greeting Holder acknowledges they have no privacy expectation in connection with attendance at the Event. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. If I have XCover ticket insurance and miss an event, can I get a refund? In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. 4 days ago. AXS Tickets on the App Store Coronavirus: Ticket refunds won't happen for many postponed concerts If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Contact Us All ticket prices for events that occur in Canada are stated in Canadian Dollars. You are urged to review all pages displayed during your completion of a purchase. AXS.com Reviews | Read Customer Service Reviews of axs.co.uk - Trustpilot For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event.
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