People have more than 10 family members much less counting friends?! So you might have to trade it to samsung and see if you can get a Verizon locked. If youre seeing any issues with your account, you may have Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We understand the concern to be able to use your features. Level 1 21 points 'Call blocking and identification' missing on iPhone XS with iOS 14.0.1 I have an iPhone XS with iOS 14.0.1 and there is no option for settings > phone > call blocking and identification. Call Filter is not available on all calls, on all equipment, or in all areas. Talk Radio News is a team dedicated to consumers. Call Filter is not available on all calls, on all equipment, or in all areas. Upgrade to Call Filter Plus: My Verizon website - upgrade / downgrade Call Filter subscription. Verizon Call Filter takes the guesswork out of answering your phone, with features that screen and automatically block incoming spam calls. Furthermore, you can go into the app store and search for Call Filter, select it and look at the page to see if you see Update at the top. Verizon Call Filter app may not be working for you due to some issues that your device may have or your internet connection problem. At least that's what they told me. To clarify, when you say an unlocked Note20, you mean it's not a Verizon branded device correct? I went to the APP store to see if it had been updated but that didn't work. If the Call Filter app isnt working, it could be because of an issue either with Google or Apple servers, and youll need to check the status of the app store to see if an outage is going on. Here's what you get: Due to the complexity of neighborhood spoofing, all calls from area code/prefix or area code you entered will be blocked, not just spam calls. https://play.google.com/store/apps/details?id=com.vzw.ecid&hl=en_US Youll find when selecting the uninstall option on the Play Store it will ask Do you want to uninstall all updates? https://www.verizon.com/support/call-filter-faqs/#general, https://www.verizon.com/support/knowledge-base-235218/, https://www.verizon.com/support/knowledge-base-235171/. The greyed out feature you are looking at could be part of the paid feature options. This app needs to work on all devices . That's ridiculous!!!! Please confirm the details that you are entering is correct. Another way foe you jerks to force us to pay way more for our phones and the services you provide. It won't let me move the slider to turn it on. When apps dont respond as they are designed to we typically recommend to uninstall the app and reinstall. It may be down and stopping you from updating the Verizon Call Filter app. If you have Spam Blocks turned on, please disable this and then give this a try for us. I have uninstalled and reinstalled it, I have cleared the cache, and have done just about everything except factory default . This phone is not compatible with Call Filter. However, you can use Call Filter in My Verizon with these devices: These devices types aren't compatible with any Call Filter service: Call Filter is available on lines with Dual SIM-capable devices when the eSIM and physical Verizon SIM are active on the device at the same time. Find the city and state a call is coming from. If youve been having issues with the Verizon Call Filter notifications not coming through, you should check to make sure you have the app notifications enabled on your device. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Please write your problem below and someone from our community may help you. I bought my Note 20 Ultra 5G from Verizon and this feature does not work for me. Due to inactivity, your session has expired. Download Verizon Call Filter and start answering calls with confidence. Thank you for sharing the details as to what was causing the problem. If your device isn't compatible with the Call Filter app, you may still be able to use Call Filter through My Verizon. I went to the APP store to see if it had been updated but that didnt work. During setup or at any time through the Account tab, you can choose which SIM you want to use with the Call Filter app. What issues are you having with the service at the moment? *Eligible device required. Verizons Call Filter works pretty well at getting rid of spam calls since it has both the spam filter and spam detection. Additionally, you can uninstall the Call Filter app and reinstall it, wait a few minutes if the issue is server overload, or update the Call Filter app. I should look into doing a trade in with Samsung for the Verizon version. 1.Tried soft reset. Visit our Call Filter FAQs page for answers to common questions. Then reset the app as shown on the following web page https://www.verizon.com/support/knowledge-base-235171/. If you've found Verizon Call Filter not working, it could be because you have an incompatible device and need either an iPhone or a Verizon Android phone to use the feature via the app as of 2023. Press the power off button for few seconds and then choose restart from the menu to restart your device.Now you can try opening the app, it may work fine. Try Learn how to manage pictures with Call Filter. If you use an older phone or if you use an iPhone, it may not work for you as of 2022 as of the update. We also offer Call Filter for free, and it includes a spam risk meter, caller ID, spam lookup, and a personal block list. Caller ID is not available for restricted or unlisted numbers. ), Verizon LTE 4G Broadband Router with Voice, Data only/non-voice capable devices (e.g., tablets, 4G LTE broadband routers, mobile hotspot devices, MiFi internet), Smart accessories (not in standalone mode). Call Filter uses analytics and databases that are constantly evolving to detect spam calls, including those that may be spoofed. Categories you can block are: Yes, Call Filter can identify and block spam calls from international numbers the same way as domestic spam calls. Seems like a bad rollout. Learn how to set up an alert so you're notified when a spam caller, unknown caller or texter calls you. A lot of users have reported not having Verizon Call Filter working. Upgrade to Call Filter Plus with Caller ID. Are you having issues? (do This Instead). Learn how to report and block a number as spam and more in our Call Filter How to Use Guide. To fix Verizon Call Filter not working, you need to make sure you have a compatible device, restart your device, and force-stop background apps to see if that fixes the issue. Smart accessories in standalone mode (e.g., connected watches), Google Experience Devices (Pixels, Red Hydrogen One, Nexus series, etc. Get up to $500 when you. Anybody else having issue, or a better alternative. Some wanted calls may be inadvertently blocked. I tried reinstalling the app and reset my phone. Jerks. Have a phone you love? Only one SIM activated (i.e., eSIM or physical SIM) - You can use the Call Filter app and manage Call Filter through My Verizon (app and website). This Clears both data and cache. In case, if youve already set Call Filter on your account, you will be able to continue using it regardless of the fact if youre using Call Filter via the App, My Verizon app, or through a web browser. These calls will also appear in your Recents list. My phone has Call Filter 9.3.1.1. I am thinking samsung may trade my unlocked for a Verizon locked. If you're on a standard monthly plan or prepaid plan and have a compatible device, Call Filter (free) is included on your account. Put a name to the. 2 weeks ago Call Filter cannot yet identify or automatically block spam calls that originate outside of the US, but customers with an eligible device can now block all incoming calls from international numbers if they choose. Your wifi / mobile data connection not working properly. Okay thank you. However, if this is the case, then either try again in a few minutes, or youll have to wait until the server issue or outage has been fixed. Even dictate equations with Say more with GIF Keyboard by Tenor. To fix Verizon Call Filter not working, make sure your device is current. Here is how to fix: Follow the Verizon Call Filter android app crash troubleshooting guide Here . QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. It says it's on when I go into my account on the web site but why is the app not connecting. My phone has Call Filter 9.3.1.1. With Call Filter, you can: Identify suspected spam calls with alerts. Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. *Not pre-loaded on Prepaid Phone in a Box or devices brought to Verizon from another carrier. Follow these steps to set up Call Filter on your iPhone. Get up to $500 when you. Our goal is to confirm you're getting the signal from Verizon and not Wi-Fi. After that, You should see the option to add at the account level for 7.99. If none of these scenarios apply to you, you might want to send us a note on social media, or contact us from your app, to say thank you and let us know when we can expect to add support! Call Filter lets you screen incoming calls, block spam and report unwanted numbers. Visit Add / Remove Neighborhood Filter to learn how. BYOD devices are not included. If you have the Verizon Call Filter app on your device, then you may need to update the app if youre experiencing Verizon Call Filter not working. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Visit How to use Call Filter to learn how to unblock numbers. *Some numbers may still be blocked by another app or service on your device. Call Filter helps you avoid unwanted spam and robocalls, and block unwanted calls based on risk level. As a result, some functionality (e.g., spam filter settings) may exist in the app but wont update to our systems or sync with My Verizon. Save my name, email, and website in this browser for the next time I comment. ) in. Why does this only allow 10 numbers to be identified as 'allowed'?! Learn how to unsubscribe from Call Filter on your phone or through the My Verizon website: Note: Deleting the Call Filter app does not turn off spam filtering. VCarter_VZW. Furthermore, try to re-enter your login credentials to see if that fixes your issue since mistyping your credentials is easy to do without realizing it. BYOD devices are not included. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. This service is truly a mystery. If so, then the Verizon Call Filter app may not work but if it is a Verizon phone, even if it was purchased directly from Samsung, it should work. I now seem to have Call Filter version 9.4.1. Make sure it says Enabled next to device compatibility. Android is a trademark of Google Inc. Therefore, if youd like to use Call Filter, you will have to turn on Call Filter via My Verizon since it will be incompatible with the Call Filter app.