Affecting all Alaska sailings, Alaska tours and Canada & New England sailings that visit or transit Canada: We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. A We will not charge document reissue fees for Express Docs. Information for guests with disabilities can be found within the General Information section, while details regarding accessible transportation needs for transfers can be found under the Arrival Advice section. I also understand you can get internet for $99 for the week. Q If I make a change to my booking, will I be charged a fee to reissue the documents? After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. At the beginning of the cruise each guest will receive a disembarkation form that will allow them to coordinate transfers and baggage handling arrangements. I DID buy it. Learn More About Holland America Line Fully Accessible Please feel free to relax in the Public and Pool Areas. Kitchen exhaust fire-suppression systems. The dining room is considered a fine dining restaurant and shorts are not permitted. Each guest in a stateroom must book the Have it All cruise fare to receive the extras. Guests can use these cruise line apps to check the daily activities, make reservations, and more. The charge does not apply to payments made by debit card. VB6003 is set up with queen bed only to meet compliance spacing with wheelchair access on the left side when facing the bed. The most important determinant of risk is the traveler's destination. Onboard credits may be used to pay for Crew Appreciation, with exceptions for certain credit types. View Cancellation Policy. Listen to the menu and select the number that corresponds to the ship you are calling. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. Or you can do nothing at all. Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. You can also share the package between devices simultaneously, as Disneys technology will combine the amount of data. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. Refund issues must be dealt with solely between you and the service provider. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Staterooms C6104 and H1805 have wheelchair access on the right side when facing the bed. Schedule changes can occur at any time and may affect your flights. If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. All mail is subject to local postal office procedures and rates in the port mailed. The day you board, Holland America Line places an initial hold on your credit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Possession of marijuana, even if by prescription, is a violation of US law, may be a violation of the laws of countries the ship may visit, and may result in referral to law enforcement authorities. We cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities and third party shore excursion facilities may not be fully accessible to guests with disabilities. Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. You may also contact your travel advisor, CIBTvisas or other local visa services for assistance in determining which visas will be required for your specific cruise based on your nationality. Royal Caribbean Royal Caribbean proclaims that its VOOM internet is the fastest internet at sea. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. FACs are nontransferable, and nonrefundable. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. The internet service is available fleetwide with the exception of Galapagos-based expedition ships. Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Furthermore, every senior officer inspects their area of responsibility on a regular basis. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). Last updated on January 18th, 2023 at 03:33 pm. Q Do I need to print the entire Express Docs packet for each person traveling with me? With the introduction of content-based plans guests no longer have to worry about running out of minutes or megabytes they can use their device to access included sites all day. Beverage Management reserves the right to revoke the package if misused. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. We also conduct live fire drills at training facilities around the world and have expert trainers on our full-time payroll who regularly visit all of our ships several times during the year. To help maximize the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available: For additional information on the ship's facilities or ability to accommodate guests needs that may not be covered in this section, please feel free to contact theGuest Accessibility Department at: For post sailing questions or concerns please contact our Guest Relations Department at: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Roaming charges will apply. Dial 18009935483 (US). These suites have a king-size bed convertible to 2 twin beds. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Our aim is to reduce friction in the guest experience by ensuring guests do not have to monitor their usage they only need to purchase the package which includes the sites they want and enjoy. Nope, we were logged into Navigator with separate Mariner accounts. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Guests can elect to upgrade to a higher service level on either a 24-hour or for the remaining duration of the voyage. Instructions: 1. Home; About. PLEASE NOTE: In addition, visas or other documents may be required, depending on your citizenship or residency and the itinerary. Our highest priority is your health, safety and peace of mind. There's so much to see and do onboard. U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. These suites have a king-size bed convertible to 2 twin beds. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. Guests will be asked to discard open beverages in plastic containers prior to boarding. If you are unable to transfer from your mobility scooter and alternative arrangements are required, please advise Holland America Line at the time of booking or as far in advance of your sailing as possible. Whether you want to post selfies to Facebook or check out your ship's dinner menus on your iPhone, you'll likely be covered. A Holland America Line has gone voucherless for most services. Please remember that many other countries have a similar policy when going ashore and you will be subject to their currency allowances at the current exchange rate. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. Taxes, Fees & Port Expenses are additional on all fares and range from $105 to $705. This is included in Celebritys Always Included.. Are there any additional fees for using EZpay? Roaming charges apply. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. Baggage fees are the guests responsibility. If you plan to bring a service animal, you must call ourGuest Accessibility Dept. Similarly, Holland America Line reserves the right to impose or pass through security surcharges or similar incidental surcharges. The Quench Beverage Package is limited to 15 non-alcoholic drinks daily. Let us handle the details. That'd be pretty much useless though if only one of you can be logged in at a time. Sometimes I might have to buy a coffee at Starbucks or something at McDonalds, but no big deal. Family packages -- four devices or more -- start at $9.99 per device per day. Its best not to bank on it. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. The rate is $USD16.00 per minute and billing begins at the time specified. May not allow for audio/video calling and streaming. Book by 2/28 and your partner gets 55% off & free drinks up to $600. The Classification Society carries out a full ship inspection once a year plus does additional surveys of important safety and other ship equipment on a set schedule that ensures this equipment is regularly examined and tested. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. bars, the shops, spa, shore excursions. If your scooter must be stored in the luggage compartment of a motorcoach it may be necessary for someone traveling in your party to load the scooter into the luggage compartment; the policy as to whether or not the coach drivers are able or allowed to provide assistance is that of the Tour Operator and not Holland America Line. This also means that weather can affect connectivity. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. If desired, CPP may be purchased at time of deposit or at any time prior to the date on which cancellation fees begin to accrue. Staterooms EE3396, EE3391, HH3431, HH3430, E2702, L2700, J2555, J2554, G2500, FF1964, FF1955, G1807, G1806 are ambulatory accessible. These options include Unlimited WiFi, Unlimited Premium WiFi, Unlimited Social Media WiFi, and 250 Minutes Anytime Internet. Other health-related information can be found on the CDC Travelers' Health page. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Ambulatory Accessible With the Elite Beverage Package, you can enjoy all drinks priced $15 and under including Dale DeGroff's Original Cocktails. You will pay for the data you use, not by the minute, so if youre looking to stream Netflix or just upload a few pictures to Instagram, youll be able to find the package right for you. He could see the booking and only his expenses. However, you can make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. You can also use Royals app without having to pay to connect to their Wi-Fi. Gay Copypasta"Before the class begins, you must get on your knees and The app is currently available on Norwegian Escape, Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Gem, Norwegian Jade, Norwegian Pride of America, Norwegian Star and Norwegian Sun. The plan can be activated on any device but only one device can be actively connected at a time. For your convenience, and to expedite your departure, we encourage all our guests to utilize the online check-in procedure and start the process as soon as possible. Holland America Wine Packages, Wine List + Prices Holland America Line has been exploring the world since 1873 and was the first cruise line to offer adventures to Alaska and the Yukon more than 70 years ago. If you have a chronic medical condition, please bring a recent report from your physician. It is recommended that guests make every effort to contact ourGuest Accessibility Department and to submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or Land+Sea Journey. Packages are non-transferrable and non-refundable. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. Turn Wi-Fi on and connect to your ships network. In addition, stabilizers on modern ships, availability of advance weather information, and development of effective preventative medications have greatly reduced the incidence of motion discomfort. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and an accessible shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. Internet and Wi-Fi: P&O Cruises has a 24-hour internet cafe and shipwide wireless internet. If you are looking to save money, perhaps you forego the cruise ship internet completely and wait until you go ashore. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your luggage or belongings. Wi-Fi is available in all guest areas aboard Holland America Line ships including in guest staterooms and suites. Fully Accessible All activities are supervised; however, the Club Hal Director is not responsible for any child if he/she chooses to leave the activity. The free Passport to Fitness program has the added fun of a reward at the end of the cruise for participating in onboard activities. ESTA eligible guests will need to print and carry their ESTA application response as it will need to be presented at the pier along with your passport. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. If you booked your air travel through Holland America Line, then we already have your schedule. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. For cruises longer than four days: Platinum Unlimited $99 per cruise or pay $89 for First 24hr Platinum Unlimited; Gold 500MB $69 per cruise; Silver 250MB $39 per cruise; Bronze 100MB $25 per cruise; Social Media Unlimited $12 per day. We took our first cruise vacation together 13 years ago and have been hooked ever since. The Browsing package costs $59 for 90 minutes and the Social package costs $109 for 240 minutes. We strongly recommend that you register your valuables with Customs before leaving home. Featured fares are per person based on double occupancy, cruise or Land+Sea Journeys only. It includes any alcoholic drinks priced at US$11 or less. There are also three bundle packages available. Holland America adds a "daily service charge" of $14.50 per person, per day to passenger bills for most rooms. Agency fees of any nature are a matter to be decided on solely by the agency and guests. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Is there a way to call from your smartphone? Phones must be activated for international calling with the passenger's home provider, but no special codes or software are needed. Our ships do subscribe to a high service level and speed to the ships is similar to highspeed broadband internet you may have at home. In addition to our Designated Person inspections, we maintain an Audit Services Department that conducts its own audits and reviews of our ships. You do not need to include suffixes on your airline reservation. Further, cruisers will save 15% off onboard prices when purchasing online. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. Visit tsa.gov for more details. Call Me | Help. Our senior management team operates under a trust but verify philosophy which means going on the ships and ensuring that our practices meet the requisite standards. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. For $30/day, I connected a phone, two tablets, and a laptop. Depending on your cellphone carrier and plan, international coverage may be included or plans may be available for purchase to use when going ashore. Choices: You may customize your air itinerary with your preferred travel dates, airport, airline, flight, and aircraft cabin class. These rooms provide some accessible features. Please do not use a credit card or phone card; your on-board account will be billed in addition to the cost of the phone card or charges to your credit card. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Travel Well Protocols can be found on the Traveling and Staying Healthy page. In the Arctic, for those traveling to Prudhoe Bay or Nome and Kotzebue, temperatures are cooler, in the 40s and 50s. Any fees related to seat assignments are collected by the airline directly. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. at June 2021 'Have It All' With Holland America The line's new premium package bundles a generous number of inclusions in the cruise fare Cruise Line & Cruise Ship Theresa Norton PHOTO: Holland America Line changed the name of its third Pinnacle-class ship to Rotterdam. Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilizing the workstations located in the Explorations Caf. Available year-round on all itineraries six days or longer except Grand Voyages, Have It All is valued at $99 per guest, per day, for a seven-day cruise, and Have it All cruise fares represent incredible savings of 50% or more off the included amenities compared to purchasing them individually. These Holland America Line cruises in 2021 to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the . Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time. You may purchase these in advance of your cruise or after you embark. In the not so distant past, travelers would embark on cruise vacations to truly escape the world back home. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. Social costs $14.99 per day and allows access to the most popular social websites and applications such as Facebook, Twitter, Instagram, etc. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. For guests who have Holland America Lines Express Docs: Please Note: Luggage tags will be also available for you at the airport on the day of sailing and the pier prior to your final check in. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. Complete Guide to Holland America Line Drink Packages - EatSleepCruise Yes. COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. Virgin Voyages Virgin Voyages has announced that unlimited WiFi browsing is included for all Sailors. Limited time offer, Savings for On Board Bookings Only Bookon board and you can reserve your next cruise at a reduced deposit. Preparing for your Holland America Line cruise is now easier, faster and more convenient. The number of Dressy Nights for collector voyages is based upon the duration of each individual voyage of the ship. Some apps do offer a chat feature that can be purchased for a small fee. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. * (See section for Bags VIP Luggage Delivery below for details.). Many ships now have branded apps that allow cruisers to chat with each other onboard. There may be a small white box containing a smaller red box that has an X in it. Welcome Aboard! Packas you would for any resort. Tickets are nontransferable and name changes are not allowed. This new Always Included pricing structure aims to provide a more all-inclusive cruise vacation. Holland America Drinks Packages Explained - YouTube Nieuw Amsterdam Click on the Printer Icon. Please advise Holland America Line as far in advance as possible of any special needs for transfers. I like to check my email every day or two and have always been able to do that for free in the ports; sometimes in the terminal. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. Holland America Beverage Packages price The cost is $44.95 per person + 15% gratuity and it has to purchased by all the adults in the cabin. If you are a Platinum or Elite guest, youll get 50% off, or if you purchase Princess Plus, your Wi-Fi will be included. We recommend that you obtain all visas as early as possible to assure you are prepared to travel without interruption.
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