Last week I was reported for counterfeit items and my account was suspended. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Exactly no not as easy as that! This item was not damaged in shipping. I provided proof of my item authenticity also. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. So far I have no bad experience Add your suggestions on how the items can be used or reused. otherwise facilitate the unlicensed use of copyright materials (such as to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). Dealing with this situation for the past week has done nothing for my situation besides give me a headache. The security team will look into what the violation was and lock your account in the meantime. Congrats, and also I had an issues with that. available when listing the item. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). The seller loses both ways. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. Firearms and firearm parts; including airsoft and bb guns. I had the same exact issue. A warning to sellers : r/Mercari - reddit Just wanted first to thank you for your comprehensive but clean explanation of Mercari. Note: Kitchen cutlery and multitools that include knives are This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. When it arrived I tried it and it didnt fit. What a well organized, completely thorough, tutorial! However, if you are found guilty, then you will need to say goodbye to the marketplace. requires a download . Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. Only after you rate they release it. Now we understand how frustrating it can be. List it and you could get suspended. I paid $500 and checked out the sellers reviews before purchasing. If you want to save the most (usually a few extra dollars), use Ship on Your Own. Self defense items, including military-grade items. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. Again MERCARI IS NOT SAFE. You WILL NEVER, NEVER get actual help. I have several items I need to sell. Ive tried both Mercari Shipping and Ship on Your Own over the years. The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass . Second one never arrived. Mercari will email you a shipping label. any medium. The second computer has never arrived. They wanted photos from every possible angle within 24 hrs! Seller Stories: Emily T. on how to sell kids' gear and household goods This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. I give this app 1 star and that is being generous. Text messages only. BUYER BEWARE! r/Mercari - Opinions on selling designer handbag replicas if you make In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Dont ever buy from this place buy from a legit marketplace! The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Then, if no return confirmation, releasing the funds to the seller. Good customer service also leads to quicker sales. Please contact the moderators of this subreddit if you have any questions or concerns. Your email address will not be published. I had several back and forth emails with them but they would not grant me a refund. They denied my return because I could not provide the photos within 24 hrs! All of the payments are protected by Mercari, so you dont have to worry about losing any money. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. Please, I wont even collect from some of them because they are so nasty its not worth it. After selling on the platform well over a year, here are my best tips for selling on Mercari. Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. Never have they released money to a seller the day you bought it!! Now of course I cant even leave feedback about this seller. All rights reserved. How It Works - Mercari: Your Marketplace | Mercari be received from the victim or another party, and the item may be Your information was really helpful. How in the heck could they know if the purse I listed was a "fake" or not? Some of my items are STILL listed. On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. FDA restricted items such as food, homemade food, food supplements, Mercari failed to protect buyers despite what they claim. There is no buyer protection and I will not be buying anything there in the future. Both state and federal laws prohibit this type of conduct. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. The way Mercari operates is deceitful and evasive. You can now start listing, buying and selling on Mercari. If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. Thanks Benjamin for posting your experience on Mercari. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. Did you check the seller reviews and description before buying? So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. such as: Ebooks, PDF files, user generated content (UGC) or items for online Seller wrote me an apology saying she missed the order! But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. On the 9th Mercari responded the following: OneShop is a great software to get you started with. It's not only eBay policy you are violating, but federal copyright law. Its pretty sad you guys do not police it better. Mercari is NOT SAFE. Save yourself some real money and buy on eBay. The description is where you write your listing title, description, and hashtags. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. The most important part of this section is the listing title, because its what buyers initially see. I have personal experience with buying something not as described. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Really? I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. Congratulations! Have you had bad experiences with either? Thank you. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Be sure to explain in detail what the issue is and provide images and if applicable. That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". vitamins, diet products, muscle enhancers, home remedies and homemade Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. I was selling a GI Joe toy gunand they banned me. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. I tried that, this happened. Can they ever accidentally authenticate a fake bag? I have no idea if it's fake or not - I got mine from a thrift store. It also did not have as much memory or hard drive space as advertised. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Note: For brand-name products, serial numbers or receipts must be Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Ive reported it to Disney, Hulu and Netflix. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. You should have received a refund for them misrepresenting it. They refuse to cooperate and insist that the credits are there, but they arent. The exact size, colors, prints, measurements, etc. ask seller about it, gives a new tracking number, still doesnt work ect ect. Is Mercari Legit? (Know This To AVOID Getting SCAMMED) - Ecomsay In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. The unfortunate part is there is no real way of contacting and talking to the compliance team. ConfidentCandidate96 6 mo. This is fraud and theft protected by a big platform. Another reason why Mercari might suspend or restrict your account is that they protect buyers from suspicious sellers. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. How do I sign up? Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Do not use this app if you are a serious seller. You will need to enter your email and name and come up with a password. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After this last step, youre ready to list it! 'In honor of imnotlegolas for starting this subreddit. Minimum-Wrangler4387 6 mo. In the example you give the answer would be NO. What you can sell You can list almost anything that can ship. I would say that 50 percent maybe more of the jordans on mercari are fakes.
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