Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. No company offers refunds on items that are not from their brand. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. PetSmart tests water for free and will be able to tell you what is safe and what isnt. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. They must also be able to provide the items original receipt. With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. If items are left in the cart for several days and you discover they are removed, they may be sold out. Check out our selection of lighting and decor that can change to look of any aquarium. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Reptile Lighting options for your terrarium or habitat. This fee covers return shipping from you to us. Naturalize your Freshwater tank with Live Plants. Whether you have your first cute little kitten or have a house full of cats. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. In general, all Petsmart outlets should accept dead fish returns within 14 days. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. PetSmart has an interesting return policy for certain products, like aquariums. Come check out our great selection of these and other bird supplies to optimize the birds health. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. (2023), Does Best Buy Price Match? 601 S Grady Way Ste M, Renton, WA 98057-3229. We are unable to accept returns on clearance items. Due to the nature of the closeout business, we often receive items in limited quantities. After 60 days, any unused credit will refund to the original method of payment. Does Petsmart Sell Bunnies? Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Thursday 11am - 7pm. We are unable to accept returns on clearance items. When youre returning the fish, put it in a plastic bag filled with the fish tank water. Save my name, email, and website in this browser for the next time I comment. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton I personally enjoy reading such good information about my pets. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. This credit is redeemable online or in store at any Sierra location. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Just because you get our email/catalogs, doesn't mean you are registered for an account. Shop. Train them with harnesses, head collars, and muzzles. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. C.O.D. Yes, Petsmart accepts returns for all kinds of fish that it sells. Due to varying international restrictions, Sierra cannot ship food i.e. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Please note: item (s) must be new, unused, in original condition and box, including all parts . If you are not completely satisfied, please contact a Customer Service Representative. Enjoy an aquarium without lifting a finger. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. We recommend postal insurance on return merchandise. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Developed with By Tripster Developers . The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. Yes, they do. Small Animals and Fury friends for any lifestyle and level of care. View all return instructions. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Keep on reading to find out! We are considered one of the top rated saltwater aquarium stores in WA. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. to grow your business. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. If you are interested in meeting a specific dog, please contact us in advance to find out if. You will not use any knife purchased from Sierra for an unlawful purpose. Hop to Sierra for all the supplies to keep your critters healthy and happy. We are dedicated to provide the very best for pets health. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Clear . How Much Does It Cost To Put A Dog To Sleep At PetSmart? Create the ideal habitat for your reptile by shopping our reptile supplies. Pet Supplies Plus has everything that a pet parent will ever need! All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. This is another American retailer that deals with pet supplies. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. The email will contain track package button(s), order details, and your tracking number(s). The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. Shop all our bird products here. You can return any unwanted fish to PetSmart. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. It also allows you to buy many varieties of live fish from its stores. If signed into your account, click on the track package button(s) to see the status of your order. Requests for item exchange using the traditional method will be subject to availability. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. All Right Reserved Designed by UNIweb. Please call 1-888-THAT-PET for assistance. Note any damage on carrier's document, and contact Sierra with any problems. Is It Possible To Bring Back PetSmart A Sick Fish? * Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. You may choose to take a refund during the online process. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. You cant sell betta fish, or any other fish for that matter, to Petsmart. (2023 Updated). If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. Get any bird the correct bird foods or treat stick. (10 Reasons), Why Is McDonalds So Expensive? The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. We . If you can't find your question in our FAQ section, contact us and we'll answer shortly! Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. You may exchange your fish for another fish of the same type or a different type. 11AM-5PM Sun Choose a category to quickly find the help you need. Petco allows returns for all the fish it sells. Adopt and shop all your cat foods plus toys and treats. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. Original shipping cost will not be refunded unless there was a Sierra error. You will be credited for the same price you paid for the fish. Please include a copy of your invoice with the return as proof of purchase. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. We recommend that you place your order immediately. Submit your email to receive the latest stories and expert advice Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? Print your return label then select the Process My Refund option on the final page of the process. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. No, Petsmart does not accept the return for fish bought from other stores. We understand that there are some exceptions. It is spread all over the country, and you can easily find them on their website as well. However, not all pet stores offer a return policy. If an "almost gone" label appears next to an item, the sell-out risk is very high. There are 3 amazing stores that lets you return the fish you bought from them! You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. For live fish and invertebrates, returns and refunds arent offered. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. They can also get sick when they come in contact with other fish that are kept in the same tank as them. Some shipping companies require that a representative inspect the damaged package. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. ALL RIGHTS RESERVED. While this is clearly stated in the return policy, it may come down to each store. During this time, it could be spreading its illness to other fish in your tank. No. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. Cat The sale of air rifles is restricted by some federal, state and local laws. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. Although fish are small, they can hold a big place in the heart of their owners. All returns must be in the original manufacturer box. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Your email address will not be published. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. 5025 Campstool Rd It depends from store to store. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. 0 Items in cart. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. Returns without a receipt will receive a non-transferable merchandise credit. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. Not eligible for special shipping offers. Here are the pictures of our most recent kittens up for adoption. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. In the event of a change, a revised policy shall be posted immediately on this website. They may even be able to print off a copy of the receipt. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. If the fish is dead, the store disposes of it off. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. Which Item Should You Bring With When Swapping A Fish? The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. We must be notified within two days of the orders arrival to insure proper handling of your claim. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. It is usually found at the bottom of our emails under the disclaimer. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Sunday 11am - 5pm. Years in Business: 50. Business Started: 4/1/1972. But of course, with certain terms and conditions. Share. Sierra Fish & Pets. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. Must ship via truck within the 48 contiguous U.S. only. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Shop here for your small animal products, Copyright 2023 Sierra's Pets Yes. Shop for your canine companion here. They also make the return easier by initiating a refund or exchange, according to your preference. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. We remind all our customers of our Air Rifle Policy, which remains in effect. Cheyenne, WY 82007-1898. Bicycles should be reassembled by a qualified bicycle mechanic. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). View all return instructions. Small pets like Gerbils, Rodents,and varieties. Fullest Answers And More. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. Process your items online within the returns timeframe, to create Instant Store Credit. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. The fish that we keep in our tanks are little members of the family. Please tell us your preference by contacting Customer Service. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. However, it is not guaranteed that all stores will accept the return. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. (2023 Updated), When Does Walmart Restock? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. We base the cost on your total order amount. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. The company strictly bans mailing them back dead fish. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. This is why they include purchase receipts on return terms and conditions. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. Within the 48 U.S., complete the online returns process. Typically, a higher order total equates to a heavier package. Keep them active with hamster wheels and run-a-bout balls. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Don't forget litter box and cat litter. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Our product webpages state any applicable restrictions on the shipping of that product. This is an online and offline pet supply brand that offers quality pet products and accessories. Finding Out What They Are Selling At Their Stores! Required fields are marked *. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. Save. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Free shipping is never truly free. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Friday 11am - 7pm. (2023 Updated), Does DoorDash Pay For Gas? We carry a great selection of bird foods and necessary supplies for your feathered friend. If they appear completely cloudy or are sunken in, its a sign the fish is dead. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. (2023 Updated), Does Trader Joes Take EBT? Registration requires that you go through the registration process and choose a password. Avoid using tap water since it may be harmed by it. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. They only allow returns for those fish purchased from them. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. We are unable to accept returns on clearance items. You will not use any air rifle purchased from STP for an unlawful purpose. Policy. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Can Small Animals Be Returned To PetSmart? We strive to be the very best all around pet store in the Seattle and South King County . (10 Reasons), Does Starbucks Take Apple Pay? My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. (His Real Height). It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. You will need to check to see if your fish is breathing. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. This will help them figure out which other fish may be a better fit for your tank or your preferences. If the fish is dead, you can exchange it for a live fish. 11AM-7PM Mon-Fri returns will not be accepted. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. During this time, you can exchange the fish or request a refund for the value of the fish. Out of the 2-week return duration? We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs.
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